Gadi Shamia is the CEO and co-founder of Replicant, a Contact Center Automation AI platform that helps millions of customers resolve their issues across voice, chat and messaging, without waiting for an agent. Prior to Replicant, Gadi helped to take Talkdesk from a seed-stage company to a unicorn as its COO, and played a key role in architecting and executing its 20X growth in people and revenue. Shamia also served as a senior executive at SAP and is a three-time founder with a depth of experience in the contact center space.